Frequently asked questions
FAQ
About the products on sale
We accept returns and exchanges within 7 days of receiving your item, provided that the item is unused and has tags attached.
Please see our Return Policy for details.
We usually ship within 2-4 business days.
Sale periods and pre-order items may vary.
Those who wish to appear
There is no age restriction. Even those with no experience are welcome to apply.
(We welcome those who can participate in photo shoots in the Tokyo area.)
We will contact you in the following order: submit the form → document screening → online interview → request to appear.
It depends on the project content.
You will be notified individually via the recruitment guidelines or by the person in charge.
Aspiring creators
Although it is optional, submitting it will expedite the selection process.
Please share the URL or your masterpiece.
We are always looking for people for a variety of positions, including video editing, photography, styling, direction, and design.
Yes, it is possible.
Operating hours and contract type will be adjusted depending on the project.
For companies
We can offer suggestions such as video production/distribution, article tie-ups, and the use of influencers, mainly for TikTok and Instagram.
Click here for more details.
Please use the inquiry form to let us know your desired measures, budget, and schedule.
A representative will contact you.
It depends on the content, but we can usually propose and produce in as little as 2 to 3 weeks.
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